Frequently Asked Questions
Find answers to common questions about ERPNext, Frappe development, and our services.
ERPNext Implementation
How long does ERPNext implementation take?
Typical implementation takes 2-8 weeks depending on complexity. A basic setup with standard modules can be done in 2-3 weeks. Manufacturing or custom implementations may take 6-8 weeks.
What is the cost of ERPNext implementation?
ERPNext implementation costs vary from ₹50,000 to ₹10+ Lakhs depending on modules, customization, and data migration. We offer fixed-price packages starting at ₹75,000 for small businesses.
Can you migrate data from Tally to ERPNext?
Yes! We specialize in Tally to ERPNext data migration. We've migrated 30+ companies from Tally with zero data loss.
Do you provide ERPNext training?
Yes, we provide comprehensive training for all users including admin, managers, and end-users. Training can be done onsite or via video calls.
Do you offer ERPNext support after implementation?
Yes, we offer annual support contracts starting at ₹12,000/year covering bug fixes, updates, and priority support.
Frappe Development
What is Frappe Framework?
Frappe is a full-stack web framework built on Python. It's the same framework ERPNext is built on. It allows rapid development of custom business applications.
Can you build custom apps on Frappe?
Yes, we build custom Frappe applications tailored to specific business needs. We've built 20+ custom apps for various industries.
How long does it take to build a custom Frappe app?
Development time depends on complexity. A basic app takes 2-4 weeks. Complex enterprise apps may take 3-6 months.
Custom Software
What technologies do you use?
We specialize in Next.js, React, Node.js, Python (Django/Frappe), and mobile apps using React Native. For ERP projects, we primarily use ERPNext/Frappe.
Do you provide SaaS development?
Yes, we build multi-tenant SaaS platforms with features like subscription management, usage tracking, and role-based access.
How much does custom software cost?
Custom software costs range from ₹2 Lakhs to ₹50+ Lakhs depending on complexity, features, and development time. We provide detailed quotes after understanding requirements.
Pricing & Payment
What are your payment terms?
We typically work with 50% advance and 50% on delivery. For larger projects, we use milestone-based payments.
Do you offer monthly retainer?
Yes, we offer monthly retainer plans starting at ₹25,000/month for ongoing support and development.
Are there any hidden costs?
No, we provide detailed proposals with clear cost breakdowns. Any additional work outside scope is discussed and approved before implementation.
Support & Maintenance
What support do you offer?
We offer email support, phone support, and remote desktop assistance. Priority support is available for retainer clients.
How do you handle bug fixes?
Critical bugs are addressed within 24 hours. Minor bugs are fixed in the next release cycle. All issues are tracked and resolved systematically.
Can I get emergency support?
Yes, we provide 24/7 emergency support for critical issues. Emergency support is available at additional charges.